Terms and Conditions

You must be aged 18 or over to participate in classes at The Pole Gym. If you are aged 16-17 you can participate with parent/guardian approval – contact us for more details.

Refunds: By continuing you acknowledge that we have a no refund policy on all of our bookings. System credits and course transfers are occasionally allowed at management’s discretion (usually upon receipt of a medical certificate) and any approved credits incur an administration fee of 10% of fees paid. If you have any questions regarding our policies please contact us prior to booking in.

Medical clearance form: Please note that in order to participate in classes at The Pole Gym you will need to complete a health screening questionnaire, waiver and agreement. If you have any existing injuries or conditions, or past injuries, conditions or surgeries, whether you believe them to be significant or not, or questions about our waiver, please contact us before proceeding with your booking, or obtain a medical clearance certificate to bring with with to your first visit to the studio. By continuing with this booking you acknowledge that you have read the above information and understand that we may prevent you from participating in class if a medical clearance is required and not provided by that time.

Please contact us if you have any questions about any other health related concerns about starting at The Pole Gym.