FAQ

…am not very strong/flexible/fit/coordinated?
That doesn’t matter! You don’t need to get fit before you start pole – you start pole and then you get fit! Our Level 1 Course is designed for absolute beginners – no specific level of strength, stamina, or flexibility required. These will develop in time as you progress.

Even if I’m a bigger girl/guy?Absolutely!! You don’t need any particular body type to be a pole dancer; you’ll see students of all shapes and sizes in our classes, from Level 1 right through to our Grads program.

…have health issues or an injury, or have been injured in the past?
If you are currently injured, have had recent surgery, have health problems, or have lingering issues from past injuries, check with your doctor before starting pole. Depending on the severity, we may require a medical certificate confirming that you are cleared to participate.

…am shy about my body?
Come along and give us a try anyway! We think that our community here at The Pole Gym is incredibly supportive and non-judgemental. You don’t have to wear anything that you’re not comfortable with, and you’ll never be pushed into anything beyond the limit of your ability or comfort. We work hard to ensure our studio is a consistently safe and encouraging environment for everybody.

…have a physical disability?If you’re vision- or hearing-impaired, you can still participate in our classes! Just let us know so that our instructors can work with you and figure out the best way to make sure your classes are accessible for you.
Pole dance isn’t just for able-bodied people! If you’re keen to start pole but will need physical accommodations, give us a call during our reception hours so that we can talk to you about your specific situation.

…am on my period?
Pole is just like any other physical activity – so whatever you would usually use should be just fine. (Plus, doing exercise actually helps with cramps!)

While we might not be handing out free passes, we’re handing you the real deal. A chance to experience the transformational power of pole dance fitness in its entirety.

Simply put – We’re committed to ensuring that every new student steps into our studio gets a complete and accurate taste of what we offer. Our weekly classes are carefully designed to take you on a progressive journey through the world of pole dance fitness, and we want you to experience this in a trial class as well! Your 1 hour long trial class is structured just like a normal level class to include a warm up, class instruction and a cool down to safely progress you through a typical class so you know what to expect right from the start!

We value our expert instructors who bring their skill, dedication, and knowledge to every class. It’s important to us that their time and expertise are fairly compensated. After all, they’re here to guide you, refine your technique, and help you achieve your fitness goals safely.

At The Pole Gym, we’re all about providing you with the most authentic and enriching pole dance experience. We believe in giving you the full picture right from the start. Join us at The Pole Gym, where every class is a step toward discovering a stronger, more confident you.

Your pole journey starts here.

It is VERY IMPORTANT that you do NOT moisturise the day of your class, either your legs or your hands! It will prevent you from being able to grip the pole properly.
We also ask that you don’t wear rings or bracelets (as they will scratch the poles) and that you ensure any other jewellery won’t get in your way (e.g. dangly earrings, long necklaces).

Level classes  – You will need bare leg and inner thigh skin for pole.

Lyra – Leggings will be needed!

Floor flow – Knee pads and/or leggings are recommended.

Dance Dirty/Seductress – Feel free to get sexy with heels in our Dance Dirty casual and Seductress courses. We have a cupboard full of pole heels for you to borrow and try on in the studio. Knee pads are sometimes necessary as well.

Stretch, Pilates and Trigger & Release – leggings are recommended.

Otherwise, you just need to wear comfortable clothes suitable for physical activity. If you’re unsure about any particular class, you can always message us and ask!

The minimum requirement is just yourself and your outfit! However, we do advise bringing a water bottle, and also bring a small cloth or towel to ‘de-sweat’ during class.

The Level 1 course is the best place to start and is perfect for people who have never done pole before! You only need to choose one Level 1 course time to book into, which becomes your scheduled class time – but you can also come train as much as you like.  Some courses tend to book out very quickly, so make sure you get at least a deposit down as soon as you can.
If you’re not sure about doing a course, book a trial class first at your preferred location – but remember if course bookings are open, they can book out quickly, so we recommend checking which Level 1 course time you would like to do and checking how many places are left before doing your trial class.

Level courses at The Pole Gym include a guaranteed pole in your 1 scheduled class time per week;  access to the other classes of the same level if there’s a pole available that week; access to extra help at our regular Course Help & Catch Up times; and unlimited practise during our open hours.
Additionally, during your first term with us, you will receive a “3 for FREE” casuals pass. Use for 3 in studio or online casual classes.

The course classes will focus on the trick breakdowns, as well as how to put them into a fun dance routine. As you progress through the term you will build each week on what you have learnt in previous lessons.
The casual classes are for all levels and keep you moving for the whole class, without stopping as much to work on pole technique. There’s a variety of casual classes on offer from choreography to stretch/flexibility classes. Casual classes on offer will vary across studios and terms, to check what’s on at any of our studios and see explanations of the different casuals on offer, see here. With your first term with our studio, you will get a “3 for FREE” casuals pass. Use for 3 in studio or online casual classes.

Our studio offers a variety of ways you can pay your course fees. You can book in and pay your fees upfront in full online here, or you can contact reception to organise payment via cash, EFTPOS, or bank transfer before booking in. Some courses are eligible for direct debit payment plans via ezidebit, please contact reception for more information if you would like to set this up. Our full price list can be found here.

When you book in for your first course/class with The Pole Gym, you will receive an email via our booking system Clubworx to complete an online Member Waiver that explains that we have zero joining fees or ongoing membership fees. Course Memberships are considered to be ‘single products’ that have been used once the course begins and cannot be refunded or transferred.

Please consider your choices carefully, as all fees paid for fitness services (such as courses) are non-refundable or transferable. Exceptions are made only at management’s sole discretion. Due to the fact that we have maximum class numbers and that each enrolment effectively books out a pole in the class for the full 6 weeks, refunds and transfers are very rarely granted after the first scheduled class has passed. This is because we are usually unable to fill a spot once the course has started. If we do provide a refund or transfer of credit, it will be minus any fees for classes already taken and minus, at a minimum, an administration fee of 10% of your total course price. Please understand that we require a medical certificate or similar if we approve a full or partial refund or credit transfer.

You can come along to other Level 1 course times to catch up in the same week as long as there is a pole free – just tell the teacher which time you are normally enrolled in. Or attend Course Catch-Ups or Open Practice sessions to do a make-up class. We are very flexible, so you if you have any questions or are thinking about whether to book in or not because you will miss some course time, please just give us a call or email us to discuss.

You sure can! We love seeing our students having fun and being proud of all their pole progress. However, it’s important to make sure that everybody in the shot is okay with you posting it – including any students (or staff!) in the background! Remember that some people aren’t comfortable having their picture posted online, and we need to be considerate of that.
We also ask you to refrain from sharing full videos of our studio routines online.

Contact us if you have any questions or if you would like to secure a spot, or you can book online. Remember, they can go very quickly for certain course times, so if you’re not quite ready but want to check how many spaces are available, please feel free to give us a call.

We hope to see you soon in the studio for your first pole class – you’re going to love the fun, dance and fitness on offer at The Pole Gym.

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